Customer Service - Bengali

Readytoshapethefutureofwork?

At Genpact, wedon'tjustadapttochangewedriveit. AIanddigitalinnovationareredefiningindustriesandwereleadingthecharge. Genpact's AIGigafactory, ourindustry-firstaccelerator, isanexampleofhowwearescalingadvancedtechnologysolutionstohelpglobalenterprisesworksmarter, growfaster, andtransformatscale. Fromlarge-scalemodelstoagentic AI, ourbreakthroughsolutionstacklecompaniesmostcomplexchallenges.

Ifyouthriveinafast-moving, tech-drivenenvironment, lovesolvingreal-worldproblems, andwanttobepartofateamthatsshapingthefuture, thisisyourmoment.

Genpact(NYSE: G)isanadvancedtechnologyservicesandsolutionscompanythatdeliverslastingvalueforleadingenterprisesglobally. Throughourdeepbusinessknowledge, operationalexcellence, andcutting-edgesolutionswehelpcompaniesacrossindustriesgetaheadandstayahead. Poweredbycuriosity, courage, andinnovation, ourteamsimplementdata, technology, and AItocreatetomorrow, today.

Genpact Invitingapplications for Customer Service: Voiceroles||Bengali+English

• Experience: Freshers(For Freshers, only 2021-2026 passoutsareeligible)

(Note: Wearenotconsideringresultawaitedcandidatesforthisrole, candidateshouldhavemarksheetshandy.)

• Graduation: Anygradexceptlaw/diplomaiseligible

• Shifts: Flexiblewithanyshift

• Languagesknown: Only English+Bengali

• Worklocation: Hyderabad(Onlyworkfromoffice)

Responsibilities
• Respondtocustomerqueriesandcustomer'sconcern

• Providesupportfordatacollectiontoenable Recoveryoftheaccountforenduser.

• Maintainadeepunderstandingofclientprocessandpolicies

• Reproducecustomerissuesandescalateproductbugs

• Provideexcellentcustomerservicetoourcustomers

• Youshouldberesponsibletoexhibitcapacityforcriticalthinkingandanalysis.

Qualificationsweseekinyou
Minimumqualifications
• Any Graduate(exceptlaw/diploma)

• Previousexp.invoiceprocessisrequiredforexperiencedcandidates.

Whyjo in Genpact?
• Beatransformationleader Workatthecuttingedge of AI, automation, anddigitalinnovation

• Makeanimpact Drivechangeforglobalenterprisesandsolvebusinesschallengesthatmatter

• Accelerateyourcareer Gethands-onexperience, mentorship, andcontinuouslearningopportunities

• Workwiththebest Jo in 140, 000+boldthinkersandproblem-solverswhopushboundarieseveryday

• Thriveinavalues-drivenculture Ourcourage, curiosity, andincisiveness-builtonafoundationofintegrityandinclusion-allowyourideastofuelprogress

Comejointhetechshapersandgrowthmakers at Genpactandtakeyourcareerintheonlydirectionthatmatters: Up

Let'sbuildtomorrowtogether.

Genpactis an Equal Opportunity Employerandconsidersapplicantsforallpositionswithoutregardtorace, color, religionorbelief, sex, age, nationalorigin, citizenshipstatus, maritalstatus, military/veteranstatus, geneticinformation, sexualorientation, genderidentity, physicalormentaldisabilityoranyothercharacteristicprotectedbyapplicablelaws. Genpactiscommittedtocreatingadynamicworkenvironmentthatvaluesrespectandintegrity, customerfocus, andinnovation.
Furthermore, pleasedonoteth at Genpactdoesnotchargefeestoprocessjobapplicationsandapplicantsarenotrequiredtopaytoparticipateinourhiringprocessinanyotherway. Examplesofsuchscamsincludepurchasinga'starterkit, 'payingtoapply, orpurchasingequipmentortraining.