Walk - in Drive - Customer Service
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Walk-in Drive on 15 th Julybetween 11 am to 3 pm
Location: Ax is Bank, Vile Parle, Mumbai, India(On-site)
Shift Timing: 24/7 rotationalshiftsandweekoffs
Female Shift Window: 8 AMto 8 PMrotationalshiftsandrotationalweekoffs
Wearehiring for Officer or Assistant Manager Gradeonly.
Pleasefind JDbelow.
Wearelookingat
Graduate and PGfreshers.
Excellent English-speakingskills and Immediatejoinersarepreferred.
Age Limit: 35 yrs
About the Role
Theroleexistsforeffectivelyresolvingcustomerqueriesorcomplaints-atthefirstinstance-withexcellentcustomersatisfactionscoresandminimumhandlingtimealongwithcrosssellingandupsellingvariousproducts
Key Responsibilities
• Effectivelyresolvingcustomerqueriesorcomplaints-atthefirstinstance-withexcellentcustomersatisfactionscoresandminimumcallhandlingtime,
- Deliveringservicewithrequisitecourtesyandaccuracy,
- Achieving Call Qualitytargetsandotherkeyperformanceindicators,
- Cross-sell/upsellproductslikeloans, mortgages, priority/eliteaccounts, etc.
Interestedcandidatescomeforthewalk-indrive.
Emailyourresumesonmitali.satam@axisbank.com or Whatsapptheircv on 9326032900(DONOTCALL)