Admission Counsellor
Jobdescription
About the Role
Wearelookingforenergeticandenthusiastic Admissi on Counselorstosupportprospectivestudentsthroughouttheadmissionsprocess. Thisroleisidealforfresh B. Tech and MBAgraduateswhopossessexcellentcommunicationskillsandarepassionateaboutguidingstudentsinmakinginformedacademicandcareerdecisions.
Key Responsibilities
• Counselprospectivestudentsandparentsregardingacademicprograms, admissionrequirements, fees, andcareeropportunities.
- Handlestudentinquiriesthroughcalls, emails, Whats App, andothercommunicationchannels.
- Conductfollow-upswithprospectivestudentstodriveadmissionsandenrollments.
- Understandstudentneedsandrecommendsuitableprogramsbasedontheirinterestsandcareergoals.
- Maintainaccuraterecordsofleads, interactions, andadmissionstatusin the CRMsystem.
- Achieveadmissionandconversiontargetswithinassignedtimelines.
- Coordinatewithinternalteamstoensureasmoothadmissionexperienceforstudents.
- Participateinwebinars, educationfairs, seminars, andoutreachactivitieswhenrequired.
Eligibility Criteria
• B. Tech or MBAgraduates(Freshersonly).
- Strongverbalandwrittencommunicationskills.
- Excellentinterpersonalandrelationship-buildingabilities.
- Comfortableinteractingwithstudentsandparents.
- Basicknowledge of MSOffice and CRMtools.
- Self-motivated, target-oriented, andeagertolearn.
Preferred Skills
• Strongpresentationandcounselingskills.
- Problem-solvingandnegotiationabilities.
- Positiveattitudewithacustomer-centricapproach.
- Abilitytoworkeffectivelyinafast-pacedenvironment.
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Interview advice
Going for this role at upGrad? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.