Chat Support International process hiring Customer Support(Gurgaon)
International Ch at Process ishiringforthe Customer Service Executive.
Post: Customer Service Executive/Customer Support Executive(Ch at Process)
Process: - Ch at Process (Ch at Process)
Note: -Work From Office.
Salary: - 2 Lack CTC to 4.25 Lack CTC
Experience: - 0 to 4 Yearexperience Fresher Can Apply
Language Mandatory: -
Hindi&English Communication.
Roles and Responsibilities
• Thisisa premium Chatprocess forenterprisebusinessofourtelecompartner
(Customer Service)
- Grad with Relevantexperience( Ch at Customerservice Exp )mandate.
- Flexibletoworkinanyshift Rotational .
- Workingdays 5 days working
- Candidateshould be Okwith Rotational Offs . Okwithtravellingontheirownandshouldbeokevenif Sundayisnotafixed Off/Weekoff.
- Contactingexisting customers aswellasprospectivecustomers
- Obtaining customerinformation andother relevantdata.
- Askingquestionstothe customer and understanding theirneed
- Resolving customerqueries and issuesrelated tothe products and service .
Note: - 5 days Working and 1 Week Rotational Off
24/7 Rotational Shifts(Male&Femaleboth)
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Interview advice
Going for the Customer Support role at AykaCommunication? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.
- Spend 30 to 60 minutes beforehand on the company's site, recent news and LinkedIn, so you can name one specific reason you want to join when they ask.
- Re-read the job description and prepare two projects or coursework examples that map directly to what it asks for.
- Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.