Collection Executive/ Operations Executive

Jobdescription

Role&responsibilities
• Achieveindividualcollectiontargets

• Adheretooutbounddialingprotocols(predictive, preview, progressive)

• Followcollectioncodeofconduct

• Resolvecustomerqueriesandcomplaintswith in TAT

• Performskiptracingasneeded

Preferredcandidateprofile
Job Highlights
• Excellentcommunicationandconvincingskillsrequired

• Multilingualfluency(Tamil, Kannada, Malayalam, Telugu)ismandatory

• Proficiency in MSExcel, Word, Email, and Internet

• Experienceindialer-basedoutboundcallingandskiptracing

Required Skills&Qualifications

• Graduate or Freshercandidateswelcome

• Strongcommunicationandnegotiationskills

• Abilitytoworkinteamsandmeettimelines

• Disciplinedandproactiveincustomerengagement

• Fluentreading, writingandspeakinginmultiplelanguages

• Understandingofbankingprocessesandcustomerresolution

Language Proficiency

Must Have(2 Positions)- Tamil, Kannada, Malayalam, Telegu
Additional(3 Positions)- English, Hindi, Marathi, Gujarati, Assamese, Bengali

Salary Structure

Experience Level-
Fresher(01 yr-)15, 00020, 0000
Experienced(2 yrs)-20, 00025, 000

Incentives Performance-based

Foranyfurtherassistance, pleasedonothesitatetocontactusvia:
Email: [contact shared on WhatsApp]
Telephone: +91-22-41499978
Mobile: [contact shared on WhatsApp]