Executive
Position: Dual Language Customer Support Executive
Languages Required(Any One Combination):
• Tamil+Malayalam
- Tamil+Telugu
- Telugu+Malayalam
Experience: Fresher/01 Year
Salary: 25, 000 Fixed In-Handper Month
Working Days: 6 Days a Week/Rotational Weekoff
Shift: General Shift
Location: [Gurugram]
Employment Type: Full-Time
Job Summary
Wearelookingforenthusiasticandcustomer-focusedcandidatesproficientinanyoneofthespecifieddual-languagecombinations. Freshersarewelcometoapply. Theroleinvolveshandlingcustomerinteractions, resolvingqueries, andprovidingexcellentsupportinregionallanguages.
Key Responsibilities
• Handlecustomerqueriesthroughcalls, chats, oremails.
- Communicateeffectivelyintherequireddual-languagecombination.
- Provideaccurateinformationandresolvecustomerconcernspromptly.
- Maintainprofessionalandpositivecustomerinteractions.
- Escalatecomplexissuestotherelevantteamwhenrequired.
- Updatecustomerrecordsandmaintaindocumentationofinteractions.
- Ensureadherencetocompanypoliciesandqualitystandards.
Eligibility Criteria
• Freshercandidatescanapply.
- Proficiencyinanyoneofthefollowinglanguagecombinations:
- Tamil&Malayalam
- Tamil&Telugu
- Telugu&Malayalam
- Basiccommunicationskills in English.
- Goodinterpersonalandproblem-solvingabilities.
- Basiccomputerknowledgeandtypingskills.
- Minimumqualification: 12 th Pass/Graduate(aspercompanyrequirement).
Compensation&Benefits
• Fixed In-Hand Salary: 25, 000 permonth.
- Stable General Shiftworkinghours.
- Opportunitytostartandbuildacareerincustomersupport.
- Trainingandcareergrowthopportunities.
Working Schedule
• 6 Days Working
- 1 Weekly Off(Rotational/Fixedasperbusinessrequirement)
- General Shift
Contact Person: Pramod
Contact No: [contact shared on WhatsApp](Drop Cv)
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Interview advice
Going for this role at Startek(Aegis Customer Support Services Pvt.Ltd.)? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- Re-read the job description and prepare two projects or coursework examples that map directly to what it asks for.
- Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.