Health Operations New Associate

Skillrequired: Membership-Life Sciences Regulatory Operations

Designation: Health Operations New Associate

Qualifications: Any Graduation

Years of Experience: 0 to 1 years

Intelligent Operationscenters.

Whatwouldyoudo Embeddingdigitaltransformationinhealthcareoperationsend-to-end, drivingsuperioroutcomesandvaluerealizationtoday, andenablingstreamlinedoperationstoservetheemerginghealthcaremarketoftomorrow
Youwillbeapartof the Healthc are Managementteamwhichisresponsiblefortheadministrationofhospitals, outpatientclinics, hospices, andotherhealthcarefacilities. Thisincludesdaytodayoperations, departmentactivities, medicalandhealthservices, budgetingandrating, researchandeducation, policiesandprocedures, qualityassurance, patientservices, andpublicrelations
Coordinatetheessentialdocumentationandresourcesrequiredforthefilingofglobalapplications. Understand, manageprocesselectronicsubmissionsthatincludeoriginalapplicationfilings, Life Cycle Managementsubmissionssuc has CMC, Ad-promos, amendments, annualreports, SPLsubmissions, etc.

Whatarewelookingfor Mustbeflexiblewiththeabilitytoadapttochangesquicklyandthinkconceptually
Solidproblem-solvingskillstoresolvecomplexcustomerinquiries.
Possesstheabilitytoperformwithconfidencetomeetthetargs
Coordinate with TLsandgiveinputstoupdateprocessingdocsfortheteam
Attendandcompleterequiredtrainingcoursesidentified by HRandtheproject.
Thedecisionsthatyoumakeimpactyourownworkandarecloselysupervised

Roles and Responsibilities: Production
a. Processesrequestsinanaccurateandtimelymanner.
b. Ensurethatsetproductionturnaroundtimesaremet
c. Researchandresolveissuesinrequestgiventhetoolsprovidedbytheproject.
d. Communicateandcoordinatewith the Team Leadandonshorecounter-partstoresolvequestionsandorissuesontransactions
e. Ensurethatnecessaryupdatesin the Dailyproductionlogaredoneaccuratelyandtimely
f. Participateindailyteamhuddles
g. Shouldbeflexibletosupportotherteamsinternallyasandwhenrequired

• Service Level Agreements and Performance Metrics
a. Ensuresindividualandteamservicelevelsaremetorexceeded
b. Individualandteamdailyproductionturnaroundtimetargetshouldbemetorexceeded

• Quality
a Mustbeflexiblewiththeabilitytoadapttochangesquicklyandthinkconceptually
b. Solidproblem-solvingskillstoresolvecomplexcustomerinquiries.
c. Possesstheabilitytoperformwithconfidencetomeetthetargs
d. Coordinate with TLsandgiveinputstoupdateprocessingdocsfortheteam

• Training
a. Participatesinandprovidessuggestionstothetrainingprogram
b. Attendandcompleterequiredtrainingcoursesidentified by HRandtheproject.

• Performance Management
a. Constructivelyacceptfeedbackonareasforimprovementidentifiedbytheteamleadandworkonactionplan/stoaddressthem.
b. Workwiththeteamleadinensuringthattheidentifiedperformancestrengthsaremaintainedifnotfurtherdeveloped.

• Thedecisionsthatyoumakeimpactyourownworkandarecloselysupervised

• Youwillbeanindividualcontributorasapartofateamwithapredetermined, narrowscopeofwork

• Pleasenotethatthisrolemayrequireyoutoworkinrotationalshifts

Qualification Any Graduation