Hiring For Customer Service - Gurgoan
Role&responsibilities
Jobdescription
Transcomisagloballeaderincustomerexperienceandsupportsolutions. Withalegacyoftrustandinnovation, wereexpandingourfootprintintheinsurancesectorandinvitingpassionateindividualstobepartofourgrowingvoiceprocessteam.
Role Summary
As an Insurance Advisor, you'llengagewithcustomersviavoicecalls, offeringexpertguidance on Life, Health, and Mot or Insuranceproducts. Yourresponsibilitieswillinclude:
Explaininginsuranceproductsclearlyandconfidently
Resolvingcustomerquerieswithprofessionalism
Drivingcustomersatisfactionandsalesoutcomes.
Who Should Apply?
Wewelcomecandidateswhomeetthefollowingcriteria:
Graduatedegree(mandatory)
Fluent in English and Hindi
Fresherswithexcellentcommunicationskillsareencouragedtoapply
Priorexperienceininsurancesalesisastrongadvantage
Comfortablewithrotationalshifts
Stronginterpersonalandcustomerserviceskills
Willingtoworkon-sitefrom our Gurgoanoffice
Compensation&Perks
Category Monthly CTC
Freshers Up to 20, 000
Experienced Up to 27, 000
Additional Benefits:
Tailoredtrainingprograms
Transparentcareergrowthpaths
Performance-basedincentives
Supportiveandcollaborativeworkculture
How to Apply
Send your CVvi a Whats Appto: HRMANSISHINDE
Contactnumber: -[contact shared on WhatsApp]
Free. Hopin never charges students. Reply STOP any time.
Interview advice
Going for the Customer Support role at TeamVertexCosmos? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.