IN-VAS L1 Operations Engineer

Greetings from VRK!!!

Hiring: IN-VAS L1 Operations Engineer | Noida & Chennai
🏢 TATA OFFROLE.
We are looking for an IN-VAS L1 Operations Engineer to join our telecom operations team. The role involves 24x7 monitoring, incident management, troubleshooting, and operational support for IN and VAS platforms while ensuring high service availability and SLA compliance.

Key Responsibilities:

Monitor IN/VAS platforms, applications, and network services.
Detect, analyze, and troubleshoot alarms and service issues.
Perform L1 fault isolation and escalate issues to L2/L3 teams.
Execute health checks, SOPs, maintenance activities, and service validations.
Maintain incident records, operational reports, and technical documentation.
Coordinate with Operations, Engineering, IT, Vendors, and Customers.

Required Skills

Telecom/VAS technologies: SMSC, USSD, IVR, SDP, Messaging Platforms.
Protocols: SS7, SIGTRAN, SIP, Diameter.
Linux/Unix fundamentals and log analysis.
Monitoring tools (NMS/OSS) and ticketing tools such as Remedy, ServiceNow, or Jira.
Strong troubleshooting, communication, and incident management skills.

Qualification

Bachelor's degree in Electronics, Telecommunications, Computer Science, or a related field.
Experience in Telecom Operations, IN, Core Network, VAS Operations, or NOC environments preferred.

📍 Open Positions: 5 (Noida: 2, Chennai: 3)

💼 Role: IN-VAS L1 Operations Engineer / NOC Engineer / Operations Executive

Interested once please share your resume on below email id [contact shared on WhatsApp] or Whats app me on given number [contact shared on WhatsApp].

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