NOC Engineer

🚀 We're Hiring: NOC Engineers (L1, L2 & L3) | Coimbatore

Are you passionate about networking and delivering uninterrupted Internet and IPTV services? Join our team and play a key role in ensuring high availability and performance of our ISP and IPTV infrastructure.

Open Positions
🔹 NOC Engineer – L1
🔹 NOC Engineer – L2
🔹 NOC Engineer – L3

📍 Location: Coimbatore

Key Responsibilities
Monitor and manage ISP, FTTH, and IPTV network infrastructure.
Monitor core routers, switches, OLTs, and IPTV platforms using NMS tools.
Troubleshoot network incidents and ensure timely resolution as per SLA.
Escalate and collaborate with internal teams to resolve complex issues.
Perform incident management, root cause analysis (RCA), and maintain operational documentation.
Ensure maximum network uptime and service availability.

Preferred Skills
Strong understanding of TCP/IP, Routing & Switching, VLANs, DNS, DHCP, PPPoE, and networking fundamentals.
Experience with GPON/FTTH technologies, OLT/ONT, BGP, OSPF, MPLS, and IPTV multicast (IGMP) is an advantage.
Familiarity with network monitoring and ticketing tools.
Basic Linux knowledge and scripting skills are a plus.
Excellent analytical, troubleshooting, and communication skills.
Willingness to work in a 24×7 rotational shift environment.

Experience
L1: 0–2 years – Network monitoring, first-level troubleshooting, incident logging, and escalation.
L2: 2–5 years – Advanced troubleshooting, service restoration, configuration support, and RCA.
L3: 5+ years – Network optimization, complex issue resolution, infrastructure changes, mentoring, and technical leadership.

📩 Interested candidates can send their resumes to [contact shared on WhatsApp] or apply via LinkedIn.

Help us build a faster, more reliable broadband and IPTV experience for our customers.
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