Opening For Customer Service
Job Responsibilites
- Handlecustomerqueries&concernovercalls
- Provideaccurateinformationandresolution
- ensureexcellentcustomer Experience
Benefits
- Pf
- insurance
- gratuity
- 5 Days Working(2 Weekoff Rotational)
Vashi, Navi Mumbai Office Address: 13 th Floor, Vishwaroop ITPark, Behind Raghuleel a Mall, Opp. Vashi Station, Sect or 30, Vashi, Navi Mumbai 400705
Contact- Diksha-[contact shared on WhatsApp]
Meet-Diksha
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Interview advice
Going for the Customer Support role at ICICILombard? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.