PROCESS DELIVERY SPECIALIST-LEAD To CASH
Acareer in IBMConsultingembraceslong-termrelationshipsandclosecollaborationwithclientsacrosstheglobe. Inthisrole, youwillwork for IBMBPO, part of Consultingthat, acceleratesdigitaltransformationusingagilemethodologies, processmining, and AI-poweredworkflows. You'llworkwithvisionariesacrossmultipleindustriestoimprovethehybridcloud and AIjourneyforthemostinnovativeandvaluablecompaniesintheworld. Yourabilitytoaccelerateimpactandmakemeaningfulchangeforyourclientsisenabledbyourstrategicpartnerecosystemandourrobusttechnologyplatformsacross the IBMportfolio, including IBMSoftware and Red Hat. Curiosityandaconstantquestforknowledgeserveasthefoundationtosuccess in IBMConsulting. Inyourrole, you'llbesupportedbymentorsandcoacheswhowillencourageyoutochallengethenorm, investigateideasoutsideofyourrole, andcomeupwithcreativesolutionsresultingingroundbreakingimpactforawidenetworkofclients. Ourcultureofevolutionandempathycentersonlong-termcareergrowthandlearningopportunitiesinanenvironmentthatembracesyouruniqueskillsandexperience.
As a Process Associate-Order to Cash(O 2 C), youwillberesponsibleformanaging Ordermanagement and Receivablesmanagement. Youshouldbeflexibletoworkinshifts. Yourprimaryresponsibilitiesinclude: Coordinateactivitiesassociated with Order to Cash Recognizepotentialthreatsandsuggestsuitableactions Adhere to SLAsandtimelines
Commercegraduatewithafocus on Accounts Receivable Abilitytomanage Orderfulfilment, Collections&Cashpayments Workingknowledgeofbasicaccountingandaccountingprinciples Proficientinaddressingquiresandtakingfollow-upactions
Proficient in MSOfficeapplications Self-directedandambitiousachiever Meetingtargetseffectively Skilledinthrivingunderdeadlinesandcontributingtochangemanagement Showcasingstronginterpersonalteamwork
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Interview advice
Going for this role at IBM? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.