Quality Analyst

🚨 HIRING ALERT | Quality Analyst | Chennai

Good Quality Analysts don't just find mistakes—they help teams perform better. 📊

If you have experience in International BPO Quality and enjoy monitoring interactions, identifying gaps, conducting audits, and helping operations improve, this opportunity could be for you.

EpochFolio Private Limited is hiring on behalf of Teleperformance for Quality Analyst – International Process.

📍 Chennai
💰 CTC: Up to ₹8 LPA
👥 2 Openings
🕐 Rotational Shifts

We're looking for 👇
✅ Experience as a Quality Analyst in an International BPO
✅ Strong understanding of quality monitoring & audits
✅ Knowledge of quality frameworks and audit methodologies
✅ Strong analytical and communication skills
✅ Comfortable working in rotational shifts

What you'll be handling 🎯
• Evaluate customer interactions against quality standards
• Conduct quality audits and identify performance gaps
• Provide actionable feedback to operations teams
• Maintain quality reports and client standards
• Participate in calibration sessions
• Support continuous quality improvement initiatives

If you take pride in attention to detail, customer experience, and process improvement, let's connect.

📩 Send your updated CV to:
[contact shared on WhatsApp]

💬 Comment “Interested” below and I'll connect with you.

🤝 Know someone with strong International BPO Quality experience? Tag them or share this opportunity.
Epochfolio Naitik Joshi NITESH KUMAR SHARMA Anushka Pandey Surya G. Jiya kriti Anushka Aryan Pandey

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