Service Desk Technical Support
🚀 We’re Hiring – Service Desk / Technical Support (International Voice)!
Exciting opportunity to join Tech Mahindra and grow your career in technical support 💻🌍
💼 Role: Service Desk – Technical Support (Voice Process)
Job Details:
📍Location: Bahadurpally, Hyderabad
🏢Work Mode: Work From Office
⚡Shift: Rotational (24/7)
👨🏻💻Experience: 0 – 5 Years
💰Salary Package:
₹3.2 LPA – ₹4 LPA
🎓Eligibility:
Qualification: B.Tech / Any Graduation
Passout: 2023 / 2024 / 2025 / 2026
🛠️ Key Responsibilities:
✔️ Provide technical support to international clients
✔️ Handle service desk tickets and resolve issues
✔️ Troubleshoot hardware, software, and network problems
✔️ Ensure timely resolution and customer satisfaction
🔍 Requirements:
✔️ Excellent English communication skills (Mandatory)
✔️ Basic technical knowledge
✔️ Knowledge of ITIL processes (Preferred)
✔️ Immediate joiners only
🌟 Why Join?
✔️ International exposure
✔️ Career growth in IT support
✔️ Work with global clients
Interested candidate can reach out to-
📱WhatsApp: [contact shared on WhatsApp]
📧Email: [contact shared on WhatsApp]
🚀For Latest Jobs Updates Follow Our WhatsApp Channel Link:
(For Interrival IT and Non-IT openings)
https://lnkd.in/g8UNS3Pz
#TechMahindra #ServiceDesk #TechnicalSupport #ITSupport #VoiceProcess #InternationalProcess #HyderabadJobs #FreshersJobs #ExperiencedJobs #ITJobs #HiringNow #OpenToWork #CareerOpportunity
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Interview advice
Going for the Customer Support role at Tech Mahindra? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.