Technical Support Engineer
🚀 We're Hiring | Technical Support Engineer – Fresher
📍 Sector 18, Noida | 💼 Full-Time | 💰 ₹10,000 – ₹15,000/month
🏢 About Us
Meta Reach Marketing Pvt. Ltd. is a results-driven digital marketing & business communication company based in Noida. We help businesses grow through WhatsApp Business Marketing, Bulk SMS, Voice Call & IVR Systems, SEO, PPC, and Social Media Marketing — serving diverse clients across multiple industries.
📌 Role: Technical Support Engineer
We are looking for a motivated fresher to support the smooth execution of SMS, WhatsApp, and Voice Call campaigns for our clients and internal teams.
✅ What You'll Do:
• Manage & monitor SMS, WhatsApp, and Voice Call campaigns
• Provide first-level technical support for bulk messaging platforms
• Troubleshoot message delivery failures & platform errors
• Maintain campaign reports and performance logs
• Coordinate with internal teams and external service providers
🎓 Who We're Looking For:
• Graduate in B.Tech / BCA / IT / Computer Science or related field
• Freshers welcome (up to 1 year experience is a plus)
• Basic knowledge of SMS gateways, WhatsApp Business API, or VoIP tools
• Good command of Excel / Google Sheets
• Strong problem-solving skills with attention to detail
🌟 Why Join Us?
• Hands-on experience with real-world campaigns
• Growth path to Senior Technical Support / Campaign Manager
• Training & upskilling opportunities
• Supportive team with experienced mentors
📩 Send your resume to [contact shared on WhatsApp]
📌 Subject: Application – Technical Support Engineer
#Hiring #Fresher #TechnicalSupport #DigitalMarketing #NoidaJobs #WhatsAppMarketing #SMSMarketing #ITJobs #JobAlert #MetaReachMarketing
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Interview advice
Going for the Customer Support role at Meta Reach Marketing Pvt. Ltd.? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.