Trainee Cloud Engineer

EXPERIENCE
0-1 years

FUNCTIONALAREA
Development

• Shouldhaveunderstandingofbasic ITrelatedtechnicaltermslike MSExchange, Activedirectory, office 365, memory, server, CPU, network, IPaddress, activedirectory, Microsoftexchange, cloud, windowsserver, DHCP, DNSetc.

• Pri or Experienceininfrastructuremonitoringwillbeanaddedadvantage.

Role Details
• Service Desk, Servermonitoring, Networkmonitoring, Troubleshootingserverissues&networkissues.

• Abilitytoworkindependently, beadaptabletochangeandvariedworkinghours

• Beresponsibleforqueuemonitoringandacknowledgingtickets.

• Basicapplicationsupportknowledge

• Individualmustbeflexibletoworkforextendedhours, ifrequired(openwork on 24/7 support, rotationalshifts)

• ITSupport, non-voiceprocess

• Excellentwrittenandoralcommunication

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