Work from home-Blended process
Job Title: Customer Support Executive(Blended Process Work From Home)
Job Summary:
Wearelookingfordynamicandcustomer-focusedindividualsfor a Blended Process(Voice+Non-Voice)role. Thisis a 100%Work From Homeopportunitysuitableforbothfreshersandexperiencedcandidates.
Eligibility Criteria:
Qualification: Graduate/Undergraduate(bothcanapply)
Experience: Freshers&Experiencedcandidatesarewelcome
Excellentcommunicationskills(verbal&written)
Basiccomputerknowledgeandtypingskills: -35 WPM
Technical Requirements:
Laptop/Desktop with Inteli 5 processororabove
Operating System: Windows 11
RAM: Minimum 8 GB
Stable Wi-Fi/Internetconnection
Key Responsibilities:
Handlecustomerqueriesviacalls, chat, andemail
Provideaccurateinformationandresolvecustomerissues
Maintainhighlevelsofcustomersatisfaction
Followcompanyprocessesandqualitystandards
Work Details:
Work Mode: 100%Work From Home
Shift: 24/7 rotationalshifts
Working Days: 6 daysaweek
Week Off: 1 rotationaloff
Desired Skills:
Goodproblem-solvingability
Abilitytomultitask
Customer-centricapproach
Basictroubleshootingskills
Benefits:
Opportunitytoworkfromhome
Exposuretocustomerhandlingskills
Growthopportunitieswithintheorganization
Note:
Candidatesmusthaveadedicatedworkspacewithminimaldisturbanceandmeetalltechnicalrequirements.
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Interview advice
Going for this role at Startek(Aegis Customer Support Services Pvt.Ltd.)? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.